Find Your Landlord
Most off-campus student know their landlord, but for some their landlord is listed on your lease as a more mysterious "LLC" rather than an actual person. What steps can you take if you don't know who your landlord is and need to get in touch with a real person?
(1) Check your property for a sign. According to the State Sanitary Code, "if the landlord or a manager does not live in the property, the landlord must post a sign with the name, address, and phone number of the landlord or their agent. The sign must be inside the building and at least 20 square inches." If you can't find this sign, you aren't out of options!
(2) Look up the property with the City's assessing office! City of Boston. City of Newton. City of Brookline. The assessing tool should help you find a record of who owns your property and their mailing address. Sometimes, properties are owned by companies and do not list a particular name. In these situations here is what you can do:
(A) Property owned by LLC: Look up who the agent is for the LLC (or other company). Yup, this is public information too. You can search Mass Corporations here. Try a few variations of the company name or search by partial name. This tool can be finicky, but when you figure it out you'll find the agent of the LLC and a street address they receive mail and keep records at.
(B) Mailing address is incorrect. Remember those old phone books, that probably still mysteriously appear at your parents doorstep? Well, they did more than act as a tiny step-stool or a booster-seat. And now this tool is searchable online. With Yellow Pages, you can look up your landlord by name, mailing address or phone number.
Finally, if all of these steps have failed you, stop by our office in Maloney 413, or shoot us an email at firstname.lastname@example.org. We may have some tricks up our sleeves to solve the mystery of the disappearing landlord.